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Showing posts with label uninstall. Show all posts
Showing posts with label uninstall. Show all posts

Saturday, June 30, 2012

CANNOT UNINSTALL TREND MICRO TITANIUM MAXIMUM SECURITY

This happened to me when I'm configuring a new machine, Sony Vaio in Win7 32 bit OS, with pre-installed Trend Micro Titanium Maximum Security. Windows update is done, computer is running well but for some reasons, Trend Micro cant be removed so that installation of preferred antivirus can be done.
Steps:
A1. Go to Start type add or remove programs and click on it
A2. Highlight Trend Micro, click on Uninstall
On this process, it hangs to 0%.

Try the next steps:
B1. Go to Start\All programs\TrendMicro\look for Toolkit
B2. Run it and uninstall
Restart pc and it's gone!
What if you after A2 you cant see the Trend Micro on Start up items anymore?
C1. Go to My Computer
C2. Browse to C: drive\Program Files\Trend Micro\tool or toolkit
C3. Run the application and wallah!
Restart the pc and it's gone!

There are some applications over the net that will surely uninstall the antivirus, but along the process, it asks for me to purchase the uninstall software or to register the software itself, to my dismay, I have to look for another alternative.

To end: count then share blessings like Web traffic exchange to others

Friday, December 4, 2009

How to Uninstall Norton 7,8,9,10 but you need to type the password?

I had this client that when I'm uninstalling the Norton software from the pc, it is asking me to type the password that I don't know. Checking the net, (thanks to you...) this password is usually from a network drive / server (if the computer is part of an organization in an office setting). Getting into the registry will definitely uninstall the Norton after changing the value of "UseVPUninstallPassword" from 1 to zero. Here is the step:
1. Go to Start, Run, type regedit
2. Click on HKEY_LOCAL_MACHINE
3. Next on SOFTWARE
4. Go to INTEL
5. Then on LANDesk
6. Followed by VirusProtect6
7. Click on CurrentVersion8. Then on AdministratorOnly
9. Highlight Security then on the right side look for the item UseVPUninstallPassword.
10. Double click then change the value from 1 to 0.
11. Apply then restart the computer.
12. Go back to Add/remove programs, then uninstall Norton. It won't ask for passwords anymore.
My problem was I didn't notice that below UseVPUninstallPassword, there is similar in text that reads like VPUinstallPassword. That's what I changed the value of 0 from a very long number, though it didn't affect the uninstallation of Norton after figuring out I made a mistake!

To end: count then share blessings like Web traffic exchange to others