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Friday, December 4, 2009

How to Uninstall Norton 7,8,9,10 but you need to type the password?

I had this client that when I'm uninstalling the Norton software from the pc, it is asking me to type the password that I don't know. Checking the net, (thanks to you...) this password is usually from a network drive / server (if the computer is part of an organization in an office setting). Getting into the registry will definitely uninstall the Norton after changing the value of "UseVPUninstallPassword" from 1 to zero. Here is the step:
1. Go to Start, Run, type regedit
2. Click on HKEY_LOCAL_MACHINE
3. Next on SOFTWARE
4. Go to INTEL
5. Then on LANDesk
6. Followed by VirusProtect6
7. Click on CurrentVersion8. Then on AdministratorOnly
9. Highlight Security then on the right side look for the item UseVPUninstallPassword.
10. Double click then change the value from 1 to 0.
11. Apply then restart the computer.
12. Go back to Add/remove programs, then uninstall Norton. It won't ask for passwords anymore.
My problem was I didn't notice that below UseVPUninstallPassword, there is similar in text that reads like VPUinstallPassword. That's what I changed the value of 0 from a very long number, though it didn't affect the uninstallation of Norton after figuring out I made a mistake!

To end: count then share blessings like Web traffic exchange to others

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